Technical Support line

01409 261775

Sales & Enquiries

01409 261775

 
 

Support

 

Our computer desktop support package are ideal for homes and small business with little or no IT staff available. Should you want 'total care' then please look at the maintenance pages.

 

When you call us with a problem, we will ask a series of questions as it could be a simple fix that can be done over the phone. If its a very simple fault we may not even charge!!. However in most cases an engineer will come to your home or office to do the repair. On rare occasions the computer may be brought to our office for deeper diagnostics and repair.

 

Our normal business hours are 9am to 5:30 pm Mon~Fri however we can be onsite out of those hours by prior arrangement.

 

Our charges are £30 for the 1st hour then £5 per 15 minutes thereafter. We reserve the right to charge you £5 should you decide you no longer require the services of the engineer once the engineer has arrived on site.

 

If the fault gives the impression that its going to take much longer, you will be given an option of a 'per incident' quote. This starts at £60 but you pay only the fixed price given regardless of the time taken to repair the fault.

 

While we cover the entire South West but there may be additional mileage charges. Please click here to refer to view a map to see if your inside the circle (no mileage charge) or outside the circle (mileage charge of 15p/mile)

 

Prices shown are ex VAT